FAQ
Frequently asked questions
Everything about orders, quality and logistics.
About Sales
What is MOQ (Minimum order quantity)?
MOQ is 1kg, depending on the product. Contact our sales team for product-specific minimums.
How can I pay for my orders?
We accept T/T and L/C for standard orders. PayPal and Western Union are available for small payments.
How can we get free samples for lab tests?
We provide 100g free samples for laboratory evaluation.
About Products
Do your products contain peanuts?
No. There are no peanuts or tree nuts handled in our facility.
Are your products natural?
Yes. Our range is derived from plant, algal and fermentation sources.
Are you Kosher certified?
Yes, our Kosher certificate is available on request.
Are your products NON-GMO?
Yes, all products are GMO-free.
About Logistics
How long is the delivery time?
Normally 3–5 working days after payment confirmation.
How is the packing done?
Small packs use food-grade bags and foil; bulk products ship in drums or cartons.
Still have questions?
Contact Sales →Let our color team help.
Share your application, matrix and target shade. We normally reply within 24 hours.